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Human Resources Case Study 3 |
Problem Company with strong and loyal client base, turnover c. £8mm, unable to grow further, hampered by divisive ‘burnt-out’ founding director, and at risk due to amount of knowledge uniquely held by another director.
Approach & analysis
Through in-depth one-on-one interviews with all senior management, discovered - a lack of shared vision
- areas of under-resourcing
- unbalanced allocation of workload
- pressing need to ensure swift & painless departure of founding director
Solution - Further interviews and joint meetings to establish a shared vision of where the company should be heading
- Production of a range of ‘golden parachutes’ for director
- Identification of 3 new posts to address under-resourcing in key areas, funded by cost savings from above
- Recommendation of local IT network consultants to provide low-cost office system
- Presentation of workload analysis leading to re-allocation of tasks at senior manager/director level
- As an adjunct, identified significant reputational risk within Health & safety area, and developed proposals for HSE audit and documentation Provision of potential further growth estimate to c. £12mm through adoption of above
Result - All proposals adopted, company thriving, and significant growth already identified
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