| Benefits First, Technology - The Future for Local Government |
Condensed ArticleBenefits First, Technology Last – The Future For Local Government By Caroline Thomson a director in the public sector business unit at Fujitsu Services. This article includes
Over the last 10 years many high profile public sector IT projects have run into serious problems, leading to a growing culture of mistrust between public sector organisations and the private sector companies they work with. These projects, which have often set out to change the way Government conducts its business, have run into serious difficulties because they rely solely on IT to make them work. There is no doubt that this growing mistrust is the greatest threat to the Government’s modernisation project. However, what is all the more regrettable is that many of these projects were doomed from the start. A combination of flawed planning leading to flawed solutions and eventually a failed project. Too many projects have been rushed into without sufficient time taken to analyse in detail what the outcome will be, what challenges will present themselves and what technology is needed to get to that outcome. Technology is the last part of the puzzle, a means to an end and not vice versa. Too much public money has been spent on technology without specific objectives and outcomes hardwired into the projects from the beginning.... Click here to return to the Public Sector Practice Area |
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